CS Limo

8723337895 Info@cs-limo.com

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AIRPORT TRANSPORTATION

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Departures / Arrivals: *

One-Way Round Trip

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Airport ARRIVAL INFORMATION

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Flight Departure Time * Flight Arrival Time *

Airport RETURN INFORMATION

Airport DEPARTURE INFORMATION

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CUSTOMER INFORMATION

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Last Name *

Company

Email Address (comma separated) *

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Home Phone Number

If you are requesting car seats you need to upgrade for SUV. Only SUV vehicles have car seats.

Thank you for understanding. Rideinbliss Team

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I acknowledge and authorize this purchase for the total amount shown above and agree to pay this amount. I understand that additional charges may apply for extra hours, additional services, or changes to the type of service requested. Prices and fees are subject to change or adjustment without prior notice.

CS-Limo INC. RULES, CANCELLATION AND WAITING POLICY

Chicago Scene Limousine reserves the right to process payment at the time the reservation is made or at any time prior to the scheduled pick-up to secure the driver and vehicle for the client. I acknowledge this purchase in the total amount shown above and agree to pay such an amount and will not dispute this charge. Additional charges may apply based on additional hours or type of service. Prices are subject to change or adjustment without prior notice.

CANCELLATION POLICY

If a reservation is canceled twenty-four (24) hours or less from the scheduled pick-up time, CS Limo Inc. has the right to charge the full amount for the ride that was reserved by using the customer's credit card on file. All cancellations must be submitted by email at info@cs-limo.com. Reservations canceled between 24 hours - 6 days before the scheduled pick-up are subject to a $35 cancelation fee.

Airport Transportation

If a reservation is canceled twenty-four (24) hours or less (from the scheduled departure time or the arrival of the flight), or if there is no contact between the customer and CS Limo Inc. within 30 min of flight arrival at the gate for domestic flights, or within 1 hour of flight arrival at the gate for international flights or 15 minutes at the pick-up address, CS Limo Inc. has the right to charge the full amount for the ride that was reserved by using the customer's credit card on file.

Charters/Weddings/Proms

If a reservation is canceled 7 days or less from the date of scheduled service, there will be a full charge of either (i) the flat rate quoted or (ii) the total minimum number of hours reserved made to the credit card given at the time of reservation. Charter, wedding, and prom cancellations must be submitted by email at info@cs-limo.com at least 7 days prior to scheduled service.

Rescheduling Airport Transportation

If an airport reservation is rescheduled 5-24 hours before the scheduled pick-up time, there is a $25 rescheduling fee. Changes made 5 hours or less before the pick-up time will result in the full charge being applied to the customer's credit card on file. If an airport reservation is rescheduled between 8:00 p.m. - 6:00 a.m. for pickups before 8:00 a.m., the full charge will be applied to the customer's credit card on file and a new reservation will be made. All changes and cancellations must be made by e-mail (info@cs-limo.com) with adequate notice. Although we do operate 24/7/365, it is recommended that you verbally confirm any request sent after normal business hours. All changes must be submitted by email at info@cs-limo.com.

WAITING TIME AND CHARGES

Trips that do NOT originate from O'Hare or Midway:

We allow 15 minutes of complimentary waiting time at the pick-up address. After 15 minutes we charge $1.50 per minute.

Trips that originate from O'Hare or Midway airports:

We allow 40 minutes for domestic and 60 minutes for international flights as complimentary waiting time after actual arrival time not the scheduled time on the reservation (the scheduled time on the reservation is an estimate only). When the time expires, we charge the customer's credit card $1.50 for every additional minute. Drivers make every effort to arrive at your pick-up location on time. Each driver has a schedule to maintain in order to be on time for the next customer. The waiting fee recompenses the driver for lost revenue because usually, their next trip has to be assigned to a different driver.

In the event that there are multiple passengers arriving on separate flights or pickups originating from different terminals, there is an additional charge for an extra stop ($15) as well as potential charges for exceeding the complimentary airport waiting time allowance.

Charter Services

If your reservation for a charter service exceeds the number of hours reserved, we will charge you per hour until service is completed.

If legal action is necessary to collect monies due, you will be responsible for all court costs, our attorney fees, and the balance due. Also, any damages caused to the vehicle by a client or their guests will result in a minimum charge of $100.00 but possibly higher, based on the type and cost of damage. Any person or persons that vomit in a vehicle will also be charged a minimum fee of $250.00 to refresh the vehicle. The final cost will be charged when the bill is received from the detail shop.

PICK-UP TIME:

It is every client's responsibility to set their pick-up times according to their needs to get to the airport or other destination on time. Cs Limo Inc. is not responsible for missed flights or late arrivals. The driver will always try to get to the destination safely, quickly, and on time but sometimes there are situations on the road which we cannot control. CS Limo Inc. is not responsible for delays or trip termination caused by unsafe road conditions (i.e. not salted, accidents, etc.) or unusually heavy volume traffic patterns. Please give yourself and your driver extra time for these unexpected situations. We may offer a suggested pick-up time, but the customer should assess their own situation and plan accordingly.

If any change to the existing reservation has to be made, CS Limo Inc. should be contacted within a reasonable time before the pickup via the reservation hotline (872) 333-7895.

TRIP INTERRUPTION POLICY

Sometimes it seems that nothing goes right. We've all had those days. If we pick you up at your house, the airport, or other points of origin, and you realize you forgot something you must bring with or recover, in most situations we will turn around and bring you back to the starting point. We are happy to go the extra mile for you! While we sincerely hope you find you find that you left behind, there are a few conditions you must know and agree to. (1) If turning around after the trip begins takes 10 minutes or less each way, we will charge your credit card on file a flat fee of $40. (2) If the driver takes you to your final destination and you ask him/her to take you back to the starting point and to the final destination a second time, we will charge your credit card on file the cost of two additional trips. (If you are going from home to the airport, that is one trip. If you arrive at the airport and must go back home, that is a second trip. If you ask the driver to bring you back to the airport a second time from home, that is the third trip). (3) There may be times when your driver is on a tight schedule because he/she has another client right after you. In those situations, the driver may not be able to take you back to the starting point. Don't worry, if you forget a kid, we will always bring you back to the starting point as fast as we can! (4) We assume no responsibility if you miss a flight or are late to an event because your trip was interrupted and had to go back to the starting point.

EARLY MORNING/ LATE NIGHT ARRIVALS

Any service provided between 10:00 p.m. and 4:30 a.m. is subject to the $45 overnight fee. Early morning or late-night off-peak hours fee of $45 applies for travel between the hours of 10:00 p.m. and 4:30 a.m.

EXTRA STOP

Any extra stop on the way is subject to a $25 extra fee for sedan and SUV, $30 for stretch & Sprinter van, and $40 for busses. An extra stop is designed for picking up and dropping off the clients. Any waiting time, 5 minutes and more, will result in an additional charge of $1.50/ minute.

ADDITIONAL PASSENGERS

Vehicle rates fluctuate based on the number of passengers. Your fare may be adjusted if there are additional passengers who were not disclosed at the time of reservation.

EXTRA BAGS

It is imperative that we are aware of how many pieces of luggage or other large items you intend to transport, as it allows us to allocate the proper vehicle for your needs. Up to 5 bags are included in the fare, 6 to 9 bags will incur an additional charge of $25. Reservations for 10 or more bags require a sprinter van. The golf clubs and ski bags up to 2 pieces of each are subject to a $15 extra charge.
If we arrive at the pick-up location and your luggage exceeds our vehicle's capabilities, we have the right to refuse service and charge for the total amount of the reservation.

CAR SEATS

CS Limo Inc. provides car seats for the convenience of our clients, the driver will install each car seat in the vehicle; however, each client is 100% responsible for the proper installation of each car seat and should inspect it for the necessary safety precautions before they leave their pick-up address.

For damage to the car seats due to spillage or other accidents, we reserve the right to charge a minimum $45 cleaning fee. If the car seat is damaged beyond repair for further use, we reserve the right to charge up to the full cost of replacement.

PET POLICY

We allow up to one animal companion per ride. The fee is $30. If you require a service animal for a disability, the pet fee is waived. All animals must be contained within a carrier that is no longer than 36 inches.

If there is extra cleaning required after the transport of your animal due to dirt, excessive shedding, or accidents, CS Limo Inc. reserves the right to charge the customer a $60 cleaning fee. If extensive cleaning is required or if your animal causes damage to the vehicle, CS Limo Inc. reserves the right to charge the customer the full cost to restore the vehicle back to working order.

LOST ITEMS

Clients are responsible for removing all luggage and personal items from the car upon leaving. Drivers are not responsible for items left in a vehicle after a trip end. If a client realizes that an item has been left behind, the driver may deliver it for a fee. Please be considerate that your driver's personal schedule will be affected by taking time out to return your item to you.

DELAYS

CS Limo is not responsible for delays or termination of service in the event of inclement weather. We are not liable for delays caused by traffic, construction, or other road conditions that may impede the normal operation of a vehicle. We are not liable for any damage, loss, or inconvenience, including but not limited to missed flights, meetings, or appointments, caused by a delay of service.

DURING THE TRIP CUSTOMERS ARE RESPONSIBLE FOR THE FOLLOWING:

For your safety and in order for our drivers to provide the best service, please follow our policies.

1. No alcoholic beverages are allowed in our sedans and SUVs (vehicles without a cabin divider). This is the law in the state of Illinois.

2. No smoking is allowed in our vehicles. This includes e-cigarettes and vaping devices. The use of chewing tobacco is also prohibited.

3. Engage only in orderly conduct during the trip.

4. Liability: Car seats are installed for convenience only and clients/passengers are responsible for assuring correct and safe installation. CS Limo Inc. is not liable in the event of mechanical breakdown and will only be responsible for making up lost time at a mutually agreed upon date. CS Limo is not responsible for delays or termination caused by unsafe road conditions (i.e. not salted, accidents, etc.) or unusually heavy volume traffic patterns. CS Limo Inc. is not responsible for early or late arrivals caused by the airlines or passenger flights that are missed, canceled, diverted, or delayed by any incident.

5. Please be considerate of the driver as well as future passengers by keeping the vehicle clean at all times. For excessive littering, spilling by children & adults, or other accidents in our vehicles during the trip, we reserve the right to charge an extra $150 for cleaning.

6. Damage to the car: For any damage to the interior or exterior of the car during the trip, customers are financially responsible and will be charged for the repair.